Epson Stylus R320 Photo Inkjet Printer
by Epson
Our Price: $515.99
Availability: Usually ships in 1-3 weeks
Buy Used: from $120.00 (click here)
Category: CE
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Customers in the UK,
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for British Pounds
Digital Photo Product Details
Manufacturer: EpsonPlatform: Windows
Model: C11C582001
Product features:
- 6-color photo printing at 5,760 x 1,440 optimized dpi
- Up to 15 ppm black print speed; 4-by-6-inch photo in as little as 39 seconds
- Accepts wide range of digital-camera memory cards
- Supports inkjet-printable CD and DVD media
- USB 2.0 interface, built-in preview LCD; PC/Mac
- NETGEAR FWG114P ProSafe 802.11g Wireless VPN Firewall 4-Port 10/100 Switch with USB Server
- Epson T048420 Yellow Ink Cartridge (RX500 and R300 Printers)
- NETGEAR PS121 USB 2.0 Mini Print Server
- Epson T048620 Light Magenta Ink Cartridge (RX500 and R300 Printers)
- Epson T048520 Light Cyan Ink Cartridge (Stylus Photo R300 Series Printers)
Digital Cameras Photo Reviews of Epson Stylus R320 Photo Inkjet Printer
Customer Review: Tech Support IS NONEXISTENT
Summary: 1 Stars
5 reasons why I hate EPSON
1. I can't figure out why the print quality is so poor when I print from the computer to the printer (I have a macbook pro, MAC OSX 10.4.11 and am trying to print photos stored in iPhoto and Photoshop Elements 4.0), it's something with the settings, because I have called tech support before and they walked me through it successfully the last time I tried to print photos a few months ago (don't I wish I had taken better notes)
2. There is no toll free number to call tech support, so yes, you have to pay for the call yourself, use up your cell minutes, whatever.
3. Tech Support won't go "off script" or skip ahead. After 35 agonizing minutes of walking me through the script ("unplug the printer ... do a print nozzle check, now do it again, and let's just do it one more time... or else I (the so called tech support) will get in trouble because the line is recorded") I GOT DISCONNECTED JUST AS WE WERE STARTING TO TRY TO PRINT A PHOTO.
4. Tech Support is inflexible. Of course I knew that uninstalling and reinstalling the printer driver (which I had done 3-5 times already) was not the answer but tech support insisted we do it again. So that took an additional 5 or 6 minutes, and I still never got the information I was looking for because we were disconnected. Is it so difficult to tell me what settings are required on the computer so I can print photo quality photos!!
5. Tech support is only available Monday through Friday 6 am to 8 pm pacific time, which for a full time working parent of 2 kids under 3 years of age I am lucky to find time to make this kind of a call. Oh yeah, did I mention that they don't even have a toll free number so that after I got disconnected at 8:06 pm pacific, it was too late to call back so I still have my question unanswered and my photos still printing disappointingly.
IF someone at EPSON reads this I hope they will consider getting a toll free number to improve customer satisfaction.
OK so yes I know most of this is probably user error but it shouldn't take a rocket scientist to print a decent photo from a photo printer, nor should tech support be so costly and unhelpful.
Description of Epson Stylus R320 Photo Inkjet Printer
Includes: Epson Ink Supply, Epson software Film Factory 3.0 (PC/Mac), & Epson Print CD (PC/Mac). Epson Stylus Photo R320 - The R320 delivers amazing photo-quality results with an optimized resolution maxing out at 5760 x 1440, and 6 separate ink tanks, for superior color and brilliance. And it can do all of this without a computer! The built-in color LCD display and control panel, make it easy to edit & print your photos directly from memory cards, or PictBridge-enabled digital cameras. You can even print directly to CD-R or DVD-R blank media for professional results. Photo Sizes - (borderless) 4 x 6, 5 x 7, 8 x 10, 8.5 x 11, 3.5 x 5, & Panoramic 8.3 x 23.4 120 Sheet Input Tray Connects to a PC or Mac via USB 2.0 (backwards compatible with USB 1.1) Operating Systems - (PC) Windows 98SE, Me, 2000, & XP / (Macintosh) 9.2 or later, OS X 10.1.x - 10.2.x Nozzle Configuration - 90 nozzles x 6 (CcMmYK) Minimum Ink Droplet Size - 3 picoliters Unit Dimensions - (storage) 19.6 (l) x 10.4 (w) x 8.6 (h) / (printing) 19.6 (l) x 18.7 (w) x 11.4 (h) Unit Weight - 14 lbs. (with ink)Photo Printers
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